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The 2nd edition of the Social
Collaboration Maturity Scan
is coming soon!

Social platforms with low levels of maturity fail over time. Understanding your social
platforms’ maturity can help you identify ways for improving organisational communication,
collaboration, innovation, and knowledge sharing. 
In late 2019, OrangeTrail and Knowman launched the Social Collaboration Maturity Scan
to assess organisations’ maturity when it comes to their use of enterprise social platforms. 

Social Collaboration Maturity Benchmark 2020  

In the report you will find: 

  • a summary of the Scan results 

  • an analysis of those results and what they mean for organisations 

  • general recommendations for organisations to progress to higher stages of maturity. 

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Maturity model

Social Collaboration Maturity Model

​This model helps you understand the maturity stages that typical organisations go through, where you are, and what you need to do to progress. The model assesses the maturity stage of how an organisation uses its social platforms in 7 focus areas.



We define 3 key maturity stages in the use of social networks in organisations.

The stages are defined

based on user activity.

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stage 2.png

​Reaching people

​Becoming smarter

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Becoming faster

and​ more agile

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focus areas

The more mature the usage of social networks, the more value they deliver to the employees and the organisation. The following 7 areas of maturity have been defined.





​Would you like to take part in the 2nd edition of the Social Collaboration Maturity Scan? 

​Leave your email address here!

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