Social Collaboration Maturity
- Benchmark Report -
Social platforms with low levels of maturity fail over time.
Understanding your social platforms’ maturity can help you identify ways to improve
organisational communication, collaboration, innovation, and knowledge sharing.
In late 2019, OrangeTrail and Knowman launched the Social Collaboration Maturity Scan to assess organisations’ maturity when it comes to their use of enterprise social platforms.
34 organisations from 13 countries have performed the scan.
Together they represent more than 1.5 million employees.
In the report you will find:
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a summary of the Scan results
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an analysis of those results and what they mean for organisations
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general recommendations for organisations to progress to higher stages of maturity.
​Would you like a Social Collaboration Maturity Scan of your organisation?
Social Collaboration Maturity Model
​This model helps you understand the maturity stages that typical organisations go through, where you are, and what you need to do to progress. The model assesses the maturity stage of how an organisation uses its social platforms in 7 focus areas.
3
​stages
We define 3 key maturity stages in the use of social networks in organisations.
The stages are defined
based on user activity.
​Reaching people
​Becoming smarter
Becoming faster
and​ more agile
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​Leaders
Internal​Communications
​Teams
Communities
​7
focus areas
The more mature the usage of social networks, the more value they deliver to the employees and the organisation. The following 7 areas of maturity have been defined.
​Innovation
Support
​functions
Employees
​Would you like to take part in the next edition of the Social Collaboration Maturity Scan?
​Leave your email address here!
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