How mature is your organisation when it comes

to social collaboration?

​Social platforms with low levels of maturity fail over time. Understanding your social platform maturity can help improve communication, innovation, and knowledge sharing within your organisation!

NOTE: The Scan is now closed. We are currently working on the Global Benchmark Report. Stay tuned!

Organisations that already completed the maturity scan: HEINEKEN, Jacobs Douwe Egberts, NN Group, PROCERGS.

Social Collaboration Maturity Model

​This model will help you understand the maturity stages that typical organisations go through, where you are, and what you need to do to progress. The model assesses the maturity stage of how an organisation uses its social platforms in 7 focus areas.



We define 3 key maturity stages in the use of social networks in organisations.

The stages are defined

based on user activity.

​Reaching people

​Becoming smarter

Becoming faster

and​ more agile






focus areas

The more mature the usage of social networks, the more value they deliver to the employees and the organisation. The following 7 areas of maturity have been defined.





So, are you interested in the maturity stage
of social collaboration in your organisation? 


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